1. The warranty begins with the date of delivery.

2. MuseMART requires proof of purchase from the original buyer.

3. MuseMART must be notified of any defect within 10 hours of receiving the product and given an opportunity to remedy it; any remedial work carried out by a third party will nullify this warranty.

4. The warranty does not apply to normal wear and tear, dents or scratches, or usual deterioration that occurs during the course of regular use. Fading, knots opening, cracking and splitting due to normal expansion and contraction of wood in its reaction to climatic changes in its environment, is deterioration expected over a period of time, and are not covered in the warranty.

5. It requires that the product should not have been misused or handled carelessly and has not been wilfully damaged, neglected or used in abnormal conditions, fire, flood, weather, relocation, etc. For example, chairs should be used for sitting purposes, and leaning back on its two legs can damage the furniture.

6. Tables should not be used for standing or sitting on. Damages arising from any misuse, force or mishandling are not covered. Swings should not be jumped on or stood on or rocked violently.6. It requires that the product has not been modified, altered or transformed in any way.

7. Hardware malfunctions that require setting changes, such as those of drawer channels and hinges of doors, loss of the screw, etc., are not covered in the warranty.

8. Drawers/doors may run tight or lose due to high variation in humidity and temperature in the surrounding atmosphere. These are not covered under warranty.

9. Appropriate maintenance must be carried out in accordance with MuseMART’s care instructions. MuseMART will not be responsible for any defects due to the application of any treatment product that is not recommended by MuseMART.

10. If a product or its part has to be replaced and that particular product or part is no longer available, MuseMART reserve the right to use an alternative similar product or part.

11. Wood finishes and upholstery fabrics are not warranted, as care as well as the environment in which it is used generally has more influence on the performance and life of the product.

12. These Limited Warranties provide coverage to the original purchaser and do not apply to rented or commercial uses.

13. Damage caused by the carrier in transit will be handled as per the norms of the carrier and insurance agency. Such damages should be notified on the same day as receipt of the goods and should be notified to the delivery agent at the time of delivery.

14. All furniture should be opened and checked for any defect/damage. Any such issue should be notified within 10 hours of receipt of goods. No claim after 10 hours will be considered. If the furniture is not going to be used for a long time, it is desirable that it should be opened and kept in a safe and cool place to avoid accidental and heat damage.

15. The return of goods in case of in-transit damage should be in the original packing received by the customer.

16. The cost of transportation of goods to be repaired or replaced is to be borne by the customer, except for replacement due to in-transit damage notified if notified at the time of delivery.